Frequently Asked Questions

How can I reach someone if I have questions or instructions?

Quantum LS has customer service representatives available 24 hours a day, 7 days a week.  Feel free to call, e-mail us or fax us.  We will answer your inquiry quickly.  Click here to send us a message us now or give us a call any time at 414-727-4608.

What types of punching and binding do we offer?

What kind of file format do we recommend?

We can accept many different formats, but your original application files are the easiest to deal with, followed by a PDF.

What types of storage devices do we accept?

We can take your files from a CD, DVD or flashdrive.  You can also share your files with us via email or Dropbox, Hightail, etc.

What is the meaning of OCR?

OCR or Optical Character Recognition is a process that allows a digital document to be searched by key word or phrase and can allow a user to edit text.

What are the advantages of full-color printing?

The highest quality and most appealing print publications are printed in full color using the 4-color (CMYK or Cyan-Magenta-Yellow-Black) digital or traditional offset printing process.  In contrast, computer monitors use a different color model called RGB (Red-Blue-Green).  The result is often a difference between what we see on the screen and what we see in a printed piece.  Studies have shown that full color increases readership and that there is over a 60 % increase in retention with full color versus black and white.  Pick from an almost endless palette of colors to create your next high quality project.  PLEASE NOTE: If you require precise color match, please contact us to arrange for a digital color proof.

What is the difference between matte and glossy paper stock?

Matte stock is a coated paper that has a dull finish. It is often used to make pages easier to read that are text intensive or that contain numerical charts. Gloss stock is a coated paper with a shiny or highly reflective finish. It is most often used in 4-color printing to help full color photographs, images and graphics appear more vivid, real and appealing.

What is the difference between cover stock and text stock?

Cover stock is typically used for the outer page and is thicker than text stock. Text stock is typically the inside pages and is less thick than cover stock.

What does the # symbol mean in 70# or 100#?

It is the basis weight in pounds of a text stock type, or the weight of a ream (500 sheets) of 25” x 38” sheets. For a cover stock type, it’s a ream of 20” x 26” sheets. With that in mind, you now know the reason that 100# cover is heavier and thicker than 100# text stock.

What is the difference between 70# and 100# in the same type of paper?

The difference between 70# and 100# is the weight and thickness of each sheet of paper. The 100# would be slightly thicker and heavier than 70#. See the previous question and answer for further detail. 

What is Microfiche?

Before digital technology took over business communication, companies relied on microfiche rolls for storing a large amount of information. Microfiche slides were small 105 x 148 mm films that could hold several small images. The microfiche data storage system was a great way to save paper, reduce cost, and preserve data at the same time. Qualities like 98% saving over paper, no re-filing and fast retrieval made the microfiche technology immensely popular in the 80's and 90's. Even today, several financial companies, healthcare institutions, and government organizations have a significant amount of data stored on microfiche cards.